> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dealsign.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Is Dealsign working slower than usual, or information is not shown correctly?

# Is Dealsign working slower than usual, or information is not shown correctly?

Browser saves information from the pages you visit. Removing this information from your browser cache will make it download the information again, this usually solves smaller issues immediately. Sometimes browsers don't synch with cloud properly, refresh and clear the browser cache using the following actions.

To hard refresh and clear the cache using Chrome:
**Windows:** Hold down Ctrl and click the Reload button / Or Hold down Ctrl and press F5.
**Mac:** Hold down Shift and click the Reload button / Or Hold down Command, Shift and click the ‘R’ key.

Log out from Dealsign and log in again [https://app.dealsign.ai/login](https://app.dealsign.ai/login)

Should you have any questions, please contact us through the chat.