You have sent the invitation to Dealsign, but the receiver hasn't got the email?
If this is the case, typically the reason is one of these:
The invitation email address is misspelled - Double check the exact spelling of the invitees, and resend invites for the negotiation or signing in the right side document info panel. Go to Documents > Select document > Document info > Invites > Invite new receivers (+)
The invitation email has ended up in the recipient's spam - Ask the recipient to double-check that the email has not ended up in the spam.
If the receiver can not find the invitation link, the receiver can access the document by signing up with a correct email https://app.dealsign.ai/signup
Should you have any questions, please contact us through the chat.
If this is the case, typically the reason is one of these:
The invitation email address is misspelled - Double check the exact spelling of the invitees, and resend invites for the negotiation or signing in the right side document info panel. Go to Documents > Select document > Document info > Invites > Invite new receivers (+)
The invitation email has ended up in the recipient's spam - Ask the recipient to double-check that the email has not ended up in the spam.
If the receiver can not find the invitation link, the receiver can access the document by signing up with a correct email https://app.dealsign.ai/signup
Should you have any questions, please contact us through the chat.
Updated on: 20 / 10 / 2021